Disconnect Service
How to Disconnect Your Service
To disconnect service, a request must be submitted in writing at least one business day prior to the requested disconnection date. You may complete this request by stopping by our office, sending a letter or faxing us at 865-774-1649, or filling out the Natural Gas Service Disconnection Form below. You are required to provide: current address, forwarding address, requested disconnect date, account number and signature of account owner.
To complete this request online, simply fill out the form below:
